Faq – Londri

Questions? Answered

Everything about booking, pricing, care and delivery in one place. Can’t find your answer? Just message us.

How do I schedule a pickup, and how far ahead should I book it?

Use the booking form on the home page or send us a message. Pick a date and we will confirm by phone or WhatsApp.

Can I change or cancel my pickup after I have already booked it?

We service Greater Melbourne, Geelong, Ballarat, and Bendigo. Not sure about yours? Send us your address and we will check.

How is my order priced, and will there be any surprise charges at delivery?

Use the booking form on the home page or send us a message. Pick a date and we will confirm by phone or WhatsApp.

Which payment methods do you accept, and do I pay before or after delivery?

We service Greater Melbourne, Geelong, Ballarat, and Bendigo. Not sure about yours? Send us your address and we will check.

Can you remove stubborn stains, and are delicate fabrics like silk or wool safe?

Use the booking form on the home page or send us a message. Pick a date and we will confirm by phone or WhatsApp.

What happens if an item is damaged, lost, or not cleaned to my satisfaction?

We service Greater Melbourne, Geelong, Ballarat, and Bendigo. Not sure about yours? Send us your address and we will check.

How long does a typical order take, from pickup until it is delivered back?

Use the booking form on the home page or send us a message. Pick a date and we will confirm by phone or WhatsApp.

What if nobody is home when the courier arrives to deliver my clothes?

We service Greater Melbourne, Geelong, Ballarat, and Bendigo. Not sure about yours? Send us your address and we will check.